Questions and answers

“In this section I’ll answer some of the most frequently asked questions. You can also use the form on the right to get in touch.”

How does Lenor work?

In machine, wash after wash, cloth fibers lose some of their original mechanical properties and integrity because of the intense stress they are submitted to and also because of water hardness. Textile fibers become rough over time and tend to entangle. In the absence of fabric softener, through the drying process, fibers remain untangled and clothes become stiff. When a fabric conditioner is used in the rinse, it helps keep the textile fibers smooth. It reduces the friction between them and on the skin. As fabrics slide on each other more freely, clothes are more supple and show less wear over time, especially heavily stressed parts such as collars, elbows and cuffs. The lower friction on skin and the clothes suppleness produce a gentle feel and a high sense of comfort.

Lenor also features our latest generation Freshness technology with Perfume Micro Capsules (PMCs) delivering a gradual release of perfume, providing a long-lasting freshness effect on your clothes. The Perfume Micro Capsules are deposited on clothes during the last stage of the wash cycle. With friction (like rubbing, hugging, toweling off, putting on clothes etc) these capsules burst provide your clothes with long-lasting freshness.

Answered by:
The Lenor Team
 

Does Lenor work on all fabrics?

It works on every item of clothing (except for those fabrics mentioned on the pack’s warning label and dry clean only items). It will be easier to see and feel the difference on fluffy items like towels.

Answered by:
The Lenor Team
 

I have delicate skin, could I still use Lenor?

Yes, you can. All ingredients in Lenor products have been extensively tested to ensure they are safe for use as directed on packaging and are well suited for delicate skin. If you assess you own skin as sensitive, we offer variants which are specially address these facts with our Lenor Pure Care collection.

Answered by:
The Lenor Team
 

What is the effect of Lenor on my skin?

The fabric conditioner smoothes fibres, reducing the mechanical friction against the skin and therefore helps avoid delicate skin becoming irritated. Many dermatological studies have been run, with random human volunteers on Lenor which demonstrate that Lenor and Lenor-treated fabrics are safe for the skin.

Answered by:
The Lenor Team
 

I heard that using a fabric conditioner can stop towels from absorbing. Does Lenor do this?

Generally, towels and fabrics that have been washed with any fabric conditioner may not absorb water as quickly

Answered by:
The Lenor Team
 

Can I put Lenor straight into the machine drum?

No, Lenor, as with any other fabric conditioner, should be poured into the fabric conditioner compartment of your machine.

Answered by:
The Lenor Team
 

How much product should I use?

For standard washing machines and normal loads, we recommend using 25ml. For larger loads and washing machines, you may want to use more; this will also provide with extra softness and freshness

Answered by:
The Lenor Team
 

I’ve only got half a load; can I use half of the amount of Lenor?

Yes, you should be able to, by dosing more this will also provide you with extra softness and freshness. Also check the machine manufacturer’s handbook just in case they have any guidelines for your particular model.

Answered by:
The Lenor Team
 

Can I use Lenor for any type of cycle of my washing machine?

Yes, you can use Lenor with any cycle type.

Answered by:
The Lenor Team
 

Does Lenor cause damage to the washing machine over time?

Lenor is safe to use for any type of washing machine and does not cause damage over long term use.

Answered by:
The Lenor Team
 
   12 Next Next Last